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Mohamad975
Investigator
Investigator

There is no information about my order. 


 

 

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Mohamad975,

Thanks for pre-ordering with us. Delivery is expected on launch day (2 March 2023) and we'll send you a text message with tracking details as soon as your delivery slot is confirmed.

James

View solution in original post

11 REPLIES 11
Northerner
EE Community Star
EE Community Star

Hi @Mohamad975 

Please check EE order tracking:

https://myaccount.ee.co.uk/help/orders/mobile/track-order

Or contact EE CS on. 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I already checked ..but there is no information 

James_B
EE Community Manager
EE Community Manager

Hi @Mohamad975,

What did you order and when?

Thanks

James

Oppo find n 2  flip ... Was on 22/02

James_B
EE Community Manager
EE Community Manager

Hi @Mohamad975,

Thanks for pre-ordering with us. Delivery is expected on launch day (2 March 2023) and we'll send you a text message with tracking details as soon as your delivery slot is confirmed.

James

But when 

Katie_B
EE Community Support Team

Hello @1135

When did you place your order?

Could you also confirm what device you ordered or was this a SIM order?

Speak soon, 

Katie

1135
Investigator
Investigator

Device apple wrist watch orange colour along with samsund mobile 

Katie_B
EE Community Support Team

Thanks for confirming @1135

What Samsung mobile?

When did you place your order?

Katie