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FTTC to FTTP Upgrade path

Hi allI'm currently with Andrews and Arnold for my broadband (FTTC) but Openreach are currently installing FTTP on my estate, half is currently live and street by street day by day extras get added. I'm looking at EE/BT as Andrews will be well north ...

Broadband issues

Hi mine is doing the same thing, literally just turns off for min or so, then turns back on. I have the diagnostics on my screen but how exactly do I send it here? And which parts/info should I censor? Would appreciate the help, thanks

WHERE ARE MY VAT INVOICES?

I dont understand. why it is so difficult to see my billing...please email me my last quarters invoices  

griot by • Investigator
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  • 3 replies
  • 2 Helpful

Ofcom complaint

EE app download speeds discretion from the truthBrief summary of your experience/query:EE tests broadband download speed using their EE app which does not exist for laptops. All speed checks using other apps show my broadband sppeds of 300MB/s althou...

Norwegian Fjords data roaming

Hi, please can anyone advise if I can get data on a Norwegian Fjords cruise through dat roaming?Thank you

Monky by • Visitor
  • 30 Views
  • 2 replies
  • 0 Helpful

New router

I've just got a new ee router as our old ee one needed replacing is it true that it can take up to 24hrs to reach the maximum speed that u have fir ur broadband as at the I can't watch anything on stream etc iplayer.

Resolved! I cant login my EE NHS perk please help

I can't login It then said my maximum times of trying to login has been reached  and my account is locked for 24 hours.  Maximum Login Attempts reached, For security this account has been locked for the next 24 hours

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RQKhan by • Investigator
  • 161 Views
  • 4 replies
  • 2 Helpful

Texting Australia from UK

Hi. I brought the 100 gb sim only pack from sim local about 3 days ago and want to be able to send texts - preferably with images - to Australia. Can someone tell me how to get whatever add on I need, please. Thanks

Dave4410 by • Investigator
  • 39 Views
  • 4 replies
  • 0 Helpful

Billing

I’ve just checked my bank and £74 has come out for my sim only plan which should be 1/2 price for the first year so it was something like £24 per month. Anyone any idea why I’ve been charged over 3 times? To make life better I can’t access my “my ee”...

Resolved! Apple Music redeeming the free six months

Hi - I took up EE’s offer of 6 mouths free on Apple Music, but all the system has sent me is a link to the app - Apple wants a code which I assume EE needs to provide but ringing 150 is no help at all. Any advice? 

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