Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74524 Views
  • 59 replies
  • 128 Helpful

Resolved! EE Security

Trying to install EE Cyber Security on my computer. When starting it asks for my EE mobile number in order to send a conformation PIN number.My mobile is not with EE so unable to access Pin. 

BobBar1 by Contributor
  • 817 Views
  • 13 replies
  • 2 Helpful

Friends and Family discount code not being accepted

I'm having issues with my Friends and family discount code. It's recently been generated; standard upgrade and I've chosen a SIM only plan that doesn't appear to already be discounted. The code is coming back as invalid.  Am I missing something obvio...

Add to plan

Hi i would like to add apple air pods to my plan but having difficulty. 

Allisafc by Visitor
  • 633 Views
  • 3 replies
  • 1 Helpful

Resolved! Roam Abroad Pass for Europe

Hi. Is the £25/month Roam Abroad Pass charged as a calendar month, (i.e. I could add it on the 1st of November for that whole month) or by your billing month on your account?  

HLyallW by Visitor
  • 376 Views
  • 1 replies
  • 2 Helpful

TNT inclusive extra

I have the TNT inclusive extra yet can’t access it, I’ve tried using the link provided by EE but had no luck as it says the network is experiencing issues. I have also tried speaking to discovery+ and had no luck with them either. Has anyone else had...

Resolved! Netflix unable to change plan

how can I change from the basic plan to premium, have tried doing through the netflix app and website and it just changes temporarily and then reverts back to basic after a few mins.   Cannot find anywhere on myEE to make changes to the plan type and...

Theiny by Contributor
  • 6291 Views
  • 26 replies
  • 1 Helpful

Upgrade vs add another phone

Why is it more expensive to upgrade my phone rather than add another phone to my account? Contract up in about 6 weeks (I know ive got a little left on my current contract to pay) so I've been looking at options and my son is in need of a phone now s...

Nhs perk code

HiMy nhs perk code is not working , I've tried three of them , my contract ends in 2 days time and I am taking out the right sort of plan to use it on....Please help if anyone has any ideas