Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79647 Views
  • 59 replies
  • 128 Helpful

Resolved! EE perks Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"  Thanks for any help. 

Moki by Visitor
  • 4172 Views
  • 57 replies
  • 5 Helpful

Resolved! Television on 24 month contract

If I add a television to my contacts for mobile say at £15 pm what happens at end of term do I keep to or hand it back. Any advice appreciated 

Glendosh by Visitor
  • 560 Views
  • 2 replies
  • 3 Helpful

New user trying to activate Apple One

HiI have tried to activate the Apple One subscription which is included in my plan but I keep getting an error message saying “unable to verify this number…”.Any clues?thanks

Tchogi by Explorer
  • 694 Views
  • 3 replies
  • 2 Helpful

Lifetime Family and Friends Discount

Hi ,  I just called EE to get an upgrade to a sim only contract and they have said that they can’t continue to apply my family and friends 30% discount unless I have a new code. This was a lifetime discount added to my account over 15 years ago and t...

Cr2024 by Visitor
  • 3865 Views
  • 5 replies
  • 1 Helpful

Resolved! Call abroad from UK free add on

Hi, I recently added the £2 international call add on to my mobile contract but there was confusion as to whether it was being applied. The technician I spoke to thought the Call abroad free add on would work and added that rather than the £2 option....

andyg15 by Explorer
  • 3206 Views
  • 16 replies
  • 2 Helpful

EE NHS Perks - new email address

Hi,I'd like my old NHS mail details to be removed from the system as I do not have access to it anymore and would like to register again with my new NHS account to get the discount. How can I do this?Thanks,Stuart

Resolved! TNT sports on Discovery+ is activate but not working

I've followed steps and Discovery+ is saying that I've already activated my BT sport account. I then try to access a TNT sports channel through Discovery+ and get an error to 'contact your provider'How do I get this resolved please?I seem to be going...