Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71898 Views
  • 59 replies
  • 128 Helpful

Resolved! Z Flip 4 ear buds offer Dec 22

I received my phone on 16th Dec and have not had my ear buds. I called EE and they said I had to claim through Samsung but they say its an EE offer. Any help gratefully received!

Source by Investigator
  • 563 Views
  • 11 replies
  • 1 Helpful

Adding console to plan

Trying to add a PS5 to my plan but it just stays stuck and "loading" after I accept T&C's.I've tried from both mobile and computer but the same issue, cache has been cleared and cookies deleted etc etcCalled customer service but told this could only ...

NREAL

Trying to buy a NREAL Air. I haven't got a EE phone number or Internet connection. It seems to be disallowing me to order because I have no account to join. Is this really the case? Thanks

EE upgrade nightmare

Received a text from EE_upgrade last week about a new upgrade, the link in the text took me to the EE stores and I selected what I thought was an upgrade however ended up being a brand new contract on a different number, I called 150 and the operator...

RJBill by Visitor
  • 362 Views
  • 2 replies
  • 0 Helpful

Re: Voucher issue

Dear EE, I'm writing this email regarding My EE £200 voucher that I haven't received since 3rd December 2022. So I'm wondering why I haven't received it. So to see when I want to know when I'll receive it. Regards Nana Frempong

118374604 by Investigator
  • 333 Views
  • 5 replies
  • 0 Helpful

Discount

Has anyone had problems uploading proof of blue light card if so do I overcome it. I've tried screenshots and taking a photo and keep getting an email to saying that they are unable to identify the details