Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74330 Views
  • 59 replies
  • 128 Helpful

EE deals on price comparison sites

Have EE removed their deals/tariffs from price comparison sites such as Comparethemarket? I hope not as two years ago I managed to find much better deals for upgrading my phone, that I would never have realised was available. But been looking at deal...

Resolved! Roam Further Pass for USA

I will be in the USA in a few weeks and have a question regarding the Roam Further Pass. If I purchase one for £9.50 +vat, then I can use my phone as if I was in UK. For data I am currently on 10GB per month, would this be the limit for use in USA fo...

Mikey52 by Contributor
  • 2353 Views
  • 6 replies
  • 4 Helpful

Resolved! Claim for FREE Fitbit Versa 4

Hi I have upgraded my EE phone yesterday and choose the Google pixel 6a WITH A FREE FITBIT VERSA 4.   But up unti now I haven't receive any instruction on how I can claim the Smartwatch & no details about the delivery of my order 

Jenny781 by Visitor
  • 14445 Views
  • 20 replies
  • 30 Helpful

Terrible service !!!!!!!

Hi I upgraded in December 2022 also to the Z flip. I actually upgraded on 6th December. I have still not received my Glaxaxy Buds 2 Pro ! I have called several times and each time I have called I have been told that my query has been logged and raise...

ReoSingh by Investigator
  • 585 Views
  • 11 replies
  • 2 Helpful

EE perks

I have previously registered for EE perks but don’t appear to have activated the account and now I am deactivated. How can I set this up again as it won’t let me register again as it says I am already registered?

Hg38 by Visitor
  • 287 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming abroad pass

I'm currently in Belgium; I bought a monthly roam abroad pass for my trip, which expires today because i gave today as my return date. I now need to be away from the UK for longer, but can't find how to extend the days on the pass I bought - it's sup...

Lisa2341 by Visitor
  • 2100 Views
  • 2 replies
  • 6 Helpful

Resolved! Confusion ref BT sport

Existing customer wanting to upgrade to S23Ultra...Looking at getting the plan which gives me one perk/add on and thus using Btsport. Currently have this on my plan and I can cast to my TV/watch on other devices. What is the cost to this nowadays? I ...

Robz_1992 by Contributor
  • 725 Views
  • 12 replies
  • 1 Helpful

Resolved! S23 ultra headphones

Hi was just wondering if anyone else here has ordered the s23 ultraI ordered mine with the free headphones. My phone has arrived but not the heaphones. Just wondered if they came separately? Which just seems odd.   

BazD21 by Explorer
  • 635 Views
  • 7 replies
  • 3 Helpful