Confusion ref BT sport

[Robz_1992]

Existing customer wanting to upgrade to S23Ultra...

Looking at getting the plan which gives me one perk/add on and thus using Btsport. 

Currently have this on my plan and I can cast to my TV/watch on other devices. 

What is the cost to this nowadays? I can't seem to see a conclusive answer 

[Jon_K]

Hi @Robz_1992 

If you're looking to keep BT Sport on your plan, you'll need to choose a plan with an Inclusive Extra. You'll then also need to have the Large Screen Access Add-On to be able to cast.

Jon

[Robz_1992]

How much is that nowadays? I think currently I'm paying £5 for that on my EE bill. 

[Jon_K · Accepted solution]

If you have BT Sport as an Inclusive Extra, it will be £5 more per month to add large screen access, @Robz_1992.

Jon

[Robz_1992]

Just to check, as I already have it as a perk on my SIM only and I've now upgraded to a handset plan (on its way) I will be able to use BT sport as the perk again right? I've taken a plan with 1 perk.... 

Seeing a few conflicting things on these forums 

[James_B]

Hi @Robz_1992,

Yes, BT Sport is still available to select as an inclusive extra.

James

[Robz_1992]

Saying it's £10 despite Jon earlier saying £5.... Have I done something wrong? 

[James_B]

Hi @Robz_1992,

I'm sorry for the incorrect information shared earlier. The current pricing for the large screen add-on is £10.

James

[Robz_1992]

 but even the my account page shows this.... When logged in. 

This has been a terrible upgrade experience through EE start to finish 😞 

[James_B]

Hi @Robz_1992,

Please get in touch with Customer Care so a member of the team can double check which BT Sport packages you're eligible for on your current plan.

They'll be happy to help. 🙂

James