Roaming abroad pass

Lisa2341
Visitor

I'm currently in Belgium; I bought a monthly roam abroad pass for my trip, which expires today because i gave today as my return date. I now need to be away from the UK for longer, but can't find how to extend the days on the pass I bought - it's supposed to be valid for a month, so does this meN I have to pay again? If so, I can't see where to add on another pass - I don't wish to set up a recurring one.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Lisa2341 : The Roam Abroad Pass is charged pro-rata from the day you order it (text ROAMING PASS to 150) to the day you cancel it (text STOP ROAMING PASS to 150). You do start by paying up to the next bill date. Then in the billing month you cancel it you will get a rebate for the days after you cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

Hi @Lisa2341,

Welcome to the EE Community. 🙂

Once added, the Roam Abroad Pass stays on your account and renews automatically every 30 days until you remove it.

Hope this helps.

James

XRaySpeX
EE Community Star
EE Community Star

@Lisa2341 : The Roam Abroad Pass is charged pro-rata from the day you order it (text ROAMING PASS to 150) to the day you cancel it (text STOP ROAMING PASS to 150). You do start by paying up to the next bill date. Then in the billing month you cancel it you will get a rebate for the days after you cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP