10-12-2022 11:08 AM
Hi I have upgraded my EE phone yesterday and choose the Google pixel 6a WITH A FREE FITBIT VERSA 4. But up unti now I haven't receive any instruction on how I can claim the Smartwatch & no details about the delivery of my order
Solved! See the answer below or view the solution in context.
10-12-2022 12:46 PM
On the page where you ordered it from under Features you can read under Google Pixel 6a GWP T&C's (not obvious that it's "Google Watch Promotion" admittedly):
Buy a Google Pixel 6a, Google Pixel 7 or Google Pixel 7 Pro smartphone between 6th December 2022 (00:01 – BST) and 29th December 2022 (23:59 – BST) and receive a Fitbit Versa 4 (Black Graphite Aluminium only, subject to availability). To redeem this offer visit promo-rewards.com/smartwatch for full terms and conditions. Participants must be 18 or older and have a delivery address in the United Kingdom. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.
10-12-2022 12:46 PM
On the page where you ordered it from under Features you can read under Google Pixel 6a GWP T&C's (not obvious that it's "Google Watch Promotion" admittedly):
Buy a Google Pixel 6a, Google Pixel 7 or Google Pixel 7 Pro smartphone between 6th December 2022 (00:01 – BST) and 29th December 2022 (23:59 – BST) and receive a Fitbit Versa 4 (Black Graphite Aluminium only, subject to availability). To redeem this offer visit promo-rewards.com/smartwatch for full terms and conditions. Participants must be 18 or older and have a delivery address in the United Kingdom. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.
15-12-2022 03:07 PM
Thanks XraySpeX, thats helpful, you read the fine print........on clicking on the claim link though, seems like the claim will only be active from Jan 2023, below is what it says, FYI for anyone else with the same query
Thanks for visiting the Google Pixel Range Winter Promotion. We're not quite ready for you yet...
The claim form opens on 16th January, 2023. Please come back then to make your claim.
To take part in this promotion, you can either buy a Pixel 6a, Pixel 7 or Pixel 7 Pro SIM-free between 6th - 24th December 2022, or on a Pay Monthly Contract between 6th - 29th December 2022.
After making your purchase, you'll need to submit your claim between 16th January- 15th February 2023. Just make sure to keep hold of your receipt or invoice in the meantime.
See you soon!
24-12-2022 02:47 PM
i've just had my google pixel now and wondered how to claim as it wasnt clear. thanks for this i'll put claim in on 16th jan now lol
24-12-2022 03:47 PM
Glad you got the details you needed @steve7810
Leanne 🙂
16-01-2023 10:06 PM - edited 16-01-2023 10:07 PM
I'm filling in the forms now, you need a copy of your contract (plus other documentation that you have to upload) so worth calling EE and requesting this first.
17-01-2023 10:54 AM
I filled mine yesterday morning and got a confirmation of approval in the evening, I used the delivery note that I received with the phone and for the contract I just used the confirmation email from EE that clearly stated all information that was being asked, so you don't really need to request anything extra from EE. I also literally just took pictures of these docs on my phone & uploaded.
19-01-2023 08:30 AM
I've lost my confirmation order number, is this something I can get from EE to claim my fit bit?
19-01-2023 08:33 AM
Hi @Geraint1708
Thanks for coming here.
If you need any extra details for the claim form, please call us on 150 and the team will be happy to help 🙂
Leanne.
05-02-2023 12:29 PM
So I'm obviously having a moment - in the claim but it asks for a receipt or order number - I have the receipt and paperwork in front of me which number is it? Do I have to call to get that?