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Claim for FREE Fitbit Versa 4

Jenny781
Visitor

Hi I have upgraded my EE phone yesterday and choose the Google pixel 6a WITH A FREE FITBIT VERSA 4.   But up unti now I haven't receive any instruction on how I can claim the Smartwatch & no details about the delivery of my order 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

On the page where you ordered it from under Features you can read under Google Pixel 6a GWP T&C's (not obvious that it's "Google Watch Promotion" admittedly):

Buy a Google Pixel 6a, Google Pixel 7 or Google Pixel 7 Pro smartphone between 6th December 2022 (00:01 – BST) and 29th December 2022 (23:59 – BST) and receive a Fitbit Versa 4 (Black Graphite Aluminium only, subject to availability). To redeem this offer visit promo-rewards.com/smartwatch for full terms and conditions. Participants must be 18 or older and have a delivery address in the United Kingdom. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

20 REPLIES 20
XRaySpeX
EE Community Star
EE Community Star

On the page where you ordered it from under Features you can read under Google Pixel 6a GWP T&C's (not obvious that it's "Google Watch Promotion" admittedly):

Buy a Google Pixel 6a, Google Pixel 7 or Google Pixel 7 Pro smartphone between 6th December 2022 (00:01 – BST) and 29th December 2022 (23:59 – BST) and receive a Fitbit Versa 4 (Black Graphite Aluminium only, subject to availability). To redeem this offer visit promo-rewards.com/smartwatch for full terms and conditions. Participants must be 18 or older and have a delivery address in the United Kingdom. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks XraySpeX, thats helpful, you read the fine print........on clicking on the claim link though, seems like the claim will only be active from Jan 2023, below is what it says, FYI for anyone else with the same query

 

Coming Soon

Thanks for visiting the Google Pixel Range Winter Promotion. We're not quite ready for you yet...

The claim form opens on 16th January, 2023. Please come back then to make your claim.

To take part in this promotion, you can either buy a Pixel 6a, Pixel 7 or Pixel 7 Pro SIM-free between 6th - 24th December 2022, or on a Pay Monthly Contract between 6th - 29th December 2022.

After making your purchase, you'll need to submit your claim between 16th January- 15th February 2023. Just make sure to keep hold of your receipt or invoice in the meantime.

See you soon!

i've just had my google pixel now and wondered how to claim as it wasnt clear. thanks for this i'll put claim in on 16th jan now lol

Leanne_T
EE Community Support Team

Glad you got the details you needed @steve7810

Leanne 🙂

wooio
Explorer

I'm filling in the forms now,  you need a copy of your contract (plus other documentation that you have to upload) so worth calling EE and requesting this first.

I filled mine yesterday morning and got a confirmation of approval in the evening, I used the delivery note that I received with the phone and for the contract I just used the confirmation email from EE that clearly stated all information that was being asked, so you don't really need to request anything extra from EE. I also literally just took pictures of these docs on my phone & uploaded.

Geraint1708
Visitor

I've lost my confirmation order number, is this something I can get from EE to claim my fit bit?

Leanne_T
EE Community Support Team

Hi @Geraint1708

Thanks for coming here. 

If you need any extra details for the claim form, please call us on 150 and the team will be happy to help 🙂

Leanne.

Bitz
Investigator
Investigator

So I'm obviously having a moment - in the claim but it asks for a receipt or order number - I have the receipt and paperwork in front of me which number is it? Do I have to call to get that?