Offers & Add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69549 Views
  • 59 replies
  • 128 Helpful

Ee perks email password not working

Hi I’m trying to access my EE perks discount I’ve registered my work email and it’s asking me to log in then showing I’m using the wrong password it’s not sending a link to re set I’ve tried all day several methods how can I get my discount code plea...

Sle24 by Explorer
  • 238 Views
  • 3 replies
  • 0 Helpful

Apple one does not activate

I signed up for the 'full works' contract and got a txt to tell me to activate Apple one.It does not work as the iPhone tells me that my number is not able to be verified, I have spoken to 150, all they did was remove the add-on and then re-send me t...

Resolved! EE Perk Codes Question

Hi,I have used up all my 5 Perk discount codes. When do I get new codes again? I read that the perk codes reset each calendar year. What does that mean? Does that mean on the 01/01/2025 I will get 5 new codes again or a year from the date I requested...

Resolved! Change add ons

The app will not let me change add ons so I’ve wasting money now over a month. It’s stuck on the roaming one but I want to change it back asap. This company has been awful since I moved over to it 

Resolved! Apple one - Family

Hi, I’m considering upgrading to iPhone 14 on the plan that offers Apple One. I am trying to find out if I can upgrade the Apple One subscription to Apple One Family (appreciate I may have to pay more). Any help welcome, thanks

EE Airtime Rewards

Hi, I'm unable to sign up for Airtime Rewards on my EE app, when I click on the Complete Sign Up button in the app I get "Something went wrong! Access Denied." I have tried speaking to Customer Services on your chat function before but they didn't kn...

Resolved! Roam Abroad Pass

I have purchased a Roam Abroad Pass (£25) for a trip to Spain so I can use my contract allowances whilst there.However, what I am unclear of is whether you can call and text to numbers in the UK with the Roam Abroad Pass (i.e. using my contract allow...

Elmbed by Visitor
  • 953 Views
  • 2 replies
  • 0 Helpful