Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88471 Views
  • 61 replies
  • 130 Helpful

NHS Perks account issues

Hi there I work for the NHS and am due to upgrade my phone. I have been trying to gain access to my EE Perks account which it keeps telling me I have already registered for which I know I haven't, and every time I try to reset the details it won't le...

6 months free apple tv+ (signed in but asking me to pay)

Does anyone else have any issues with using apple tv on their mobile? I have a Samsung and I have 6 months free apple tv. Now I can't seem to get anything to work unless I pay the monthly subscription? I've been sent a link from EE which takes me to ...

Gr3yk1d by • Investigator
  • 2878 Views
  • 15 replies
  • 6 Helpful

Confused by text saying my discount has been removed.

Yesterday I called to do an upgrade, and the friendly guy gave me a 10% discount as I had multiple lines and it will show on my next bill. Now I've just set my brew device up, I get a text saying it has been removed before I get the bill, because I u...

Perks, Perks and more Perks

So, I'll keep this one short...I've used 5 perk codes on 5 online purchase attempts that ultimately all got declined.  You'd think that's an omen right?   I will get to re-join the EE family and detach myself from the dastardly grip that o2 has on me...

Ee perks

Hi I need to reactivate my ee perks as left it too late. Anyone know how to do this? Tia

MichelleR by • Investigator
  • 706 Views
  • 4 replies
  • 0 Helpful

Apple TV

I've signed up for the free AppleTV 6 months offer.I got the text message which I clicked on which took me to the Apple TV website and signed up.However on my account it states: You have accepted the following offer:   Subscription Apple TV+Date Acce...

JBG99 by • Investigator
  • 642 Views
  • 1 replies
  • 1 Helpful

Resolved! £2.29 eu roaming charge

I have just upgraded my phone and did not add eu roaming to it yet the charge can’t be removed. I’m slightly confused as I’ve only had the phone a week and have not left the house never mind the country. 

Resolved! Double data requirements

Hi there, We have a EE account and a BT account at the saem address, however they are in different names, is this the reason why i am ineligible for double data? Many thanks. 

djenson by • Established Contributor
  • 712 Views
  • 2 replies
  • 0 Helpful

NHS Perks

Hi, please can you help me find the codes for NHS workers. I did find it a couple of weeks ago, thanks to one of your colleagues talking me through it but I can't find it now. 

michyp by • Visitor
  • 519 Views
  • 1 replies
  • 0 Helpful