Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73828 Views
  • 59 replies
  • 128 Helpful

EE perks verification email not arriving

Hi, I'm trying to register for EE perks as an NHS employee, though the email to verify my email address isn't coming through. The option to send a photo of my ID badge has gone from the screen too, with my only option being to ask for the email to be...

Rubbish service

I’ve chosen Xbox Ultimate for my inclusive add on. And yet every time I try and activate it, the website always seems to crash and have “technical difficulties”is there any way to redeem it so you can get your code other than online. I’ve tried calli...

MatDav by Explorer
  • 310 Views
  • 2 replies
  • 1 Helpful

Viewing TNT sports

Hi there,I had BT Sport as part of my EE package and now its been updated to TBT Sports. I'm trying to activate using my email and password but it's not working. Can anyone assist? ThanksRyan

Resolved! BT App on EE

Hi, I have an EE account for my son, is there a deal still to get the BT Sports (TNT) for a discounted price still like there has been in the past? Thanks

WLHSTU by Visitor
  • 310 Views
  • 1 replies
  • 0 Helpful

NHS perks getting nowhere

I posted a question last week as I am unable to get my NHS perks discount as I am having problems with the email and resetting my password. James on the forum answered me and said that someone would be in touch as he passed on my infor and I have hea...

Issue with Apple Music after upgrade

I had on a previous contract a smart benefit which was Apple Music  with no issues. Rang up and changed to sim only with an odd-on benefit. They tried on the phone to activate and I tried in app and got this. Any help would be great. Don’t want to pa...

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Daveyp by Investigator
  • 473 Views
  • 3 replies
  • 0 Helpful

My 500 MIN Add on removal

Hi could someone from EE please remove my current 500 min international add on now, it’s due to renew on 21st September and I no longer want it, I can’t remove myself, it’s the only add on I can’t remove for some reason, and I don’t want to pay for a...

EIK by Explorer
  • 572 Views
  • 3 replies
  • 0 Helpful

Apple One offer not recognised

Hi there,I had a text message from EE (from 1208), admittedly a month ago, offering me an upgrade to Apple One for an extra £5 a month. I've just replied YES, but I keep getting the reply 'Sorry, we couldn't recognise your request. Please try again.'...

Whitty226 by Investigator
  • 351 Views
  • 2 replies
  • 0 Helpful