10-01-2024 07:14 PM
Please let me know I can redeem this, it is showing as active on my account but no instructions on how to activate or redeem.
10-01-2024 07:20 PM
How did you receive the activation instructions?
It is showing as a activated nclusive extra on my account but no idea how to actually redeem / set up
10-01-2024 09:15 PM
Hi @LJiggy
Are you outside of 14 days since upgrading/taking out of the contract.
Thanks
10-01-2024 10:50 PM
11-01-2024 08:15 AM
Hi @LJiggy,
Welcome to the EE Community. 🙂
If you haven't received a text message with a link to activate your subscription, please get in touch with Customer Care so a member of the team can resend it for you.
Thanks
James