How do i claim free ear buds for galaxy zflip 4

lauram77 · ‎05-09-2023

I upgraded last year and the offer of free buds was on, I waited for an email but then forgot and have just realised when I was looking at the new Samsung watch, how can I claim my free buds?

Northerner · ‎05-09-2023

Hi @lauram77

You are out of time to claim this gift as the Flip 5 is now out. You needed to be claimed from Samsung promotion which was a limited time offer.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

lauram77 · ‎05-09-2023

Thank you but I didn't receive anything to advise how to claim the offer?

Sent from Outlook for Android<>

Northerner · ‎05-09-2023

Hi @lauram77

It would have said on the sales page, samsung members app on the phone and you would have (if registered) Samsung marketing emails.

Nothing can be done now.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

lauram77 · ‎05-09-2023

Had I received something I would have actioned it, but nothing received and no instructions given

Sent from Outlook for Android<>

5813518 · ‎10-01-2024

How can I claim for my free ear bugs. I upgraded last year and for got to claim.

Please advise thank you Kuldip

Leanne_T · ‎10-01-2024

Hi @5813518

Thanks for coming here.

What date did you place the order and for which device?

Leanne 🙂