Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73848 Views
  • 59 replies
  • 128 Helpful

Resolved! Refer a friend giftcard issue

I referred a friend using my code back in September last year and only just got the code across on the 23rd of this month.When clicking to access the giftcard I'm getting the below error. I did unfortunately leave EE in Feb due to my contract being u...

Sparr0w by Investigator
  • 1327 Views
  • 9 replies
  • 0 Helpful

EE perks

Hi I have tried to obtain my EE perks password , but unable to receive the code due to the MOD security and not allowing such emails is there a resolve at all ? 

Alex4059 by Explorer
  • 349 Views
  • 6 replies
  • 0 Helpful

ee perks

i upgraded  phone last week try to go on ee perks for nhs 20% discount trying to log in is a jokeyou go to forgotten password and it says an email has been sent to your accounti have tried several time over past 5 days and no email has been sentive d...

MAJ15 by Investigator
  • 294 Views
  • 1 replies
  • 0 Helpful

Online Upgrade - No Friends & Family Carry Over

I have just tried to do an upgrade to the new Galaxy S24+ but when progressing through it doesn't seem to be including my friends & family discount. This use to always be visible during the upgrade process previously. How do I get confirmation this i...

V8Hilux by Contributor
  • 2386 Views
  • 13 replies
  • 0 Helpful

Resolved! Deactivated Nhs ee perks account

My Nhs ee perks account has been deactivated as I’m out of time time frame. I’ve spoken to customer services twice and been to the shop. Shop says speak to customer services , customer services have actually they don’t know what I’m talking about 勞

Jills1 by Explorer
  • 661 Views
  • 4 replies
  • 3 Helpful

Resolved! Roam abroad pass

HelloWe are travelling to New Zealand in the near future and would like confirmation about the Roam Abroad Pass as I have received two different lots of information.During my first conversation with EE I understood that there was a £25 charge for a c...

Chris1756 by Investigator
  • 684 Views
  • 9 replies
  • 4 Helpful

Can't reset EE Perks password

Anyone having issues trying to reset EE Perks password.  I put my email in and it says we have sent you a link to reset but nothing happens?

Tripes by Visitor
  • 572 Views
  • 1 replies
  • 0 Helpful

Game pass

Hi I bought my Xbox from Milton Keynes 10 days ago with the bundle not received anything no voucher of £50 quid no game pass or anything sort it out please 

Xbox game pass

Hi, my game pass says it has been activated in the app but is not showing on my console.Any help please.   

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Mlacey85 by Visitor
  • 318 Views
  • 1 replies
  • 0 Helpful

Apple Music App Add On Android Phone

HeyI have Apple Music Add On.However, although my number is registered to account ID, it will not allow me access.I have uninstalled/reinstalled app, tried desktop version on phone and changed password etc.I keep getting same message as shown.Luckily...

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GMac101 by Explorer
  • 388 Views
  • 3 replies
  • 0 Helpful