Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70514 Views
  • 59 replies
  • 128 Helpful

Unlimited 📊

What brought me to the forum was the issue of Unlimited Data. Asides my EE mobile, I also have a Lebara Sim and I pay £25 for Unlimited Data for a month, which is something that I have discovered is lacking with EE.I am only seeing 24-hr unlimited da...

Chukwu1 by Explorer
  • 357 Views
  • 3 replies
  • 0 Helpful

Xbox Live add on

Hi,Brand new EE customer and i selected Xbox Live as my add on, but have received no information on how to get it.Can someone assist?Thanks

jon200 by Explorer
  • 336 Views
  • 2 replies
  • 0 Helpful

Ee perks

My account is stating that it is deactivated, how do I reactivate it?

Apple Music Inclusive Extra Has Never Worked

Hi, I have Apple Music as an inclusive extra but I have never managed to get it working.When I click the link to set it up in the text message from 150 I get the following message"No subscription through mobile network provider..find out if you are e...

Roaming in EU not explained well

Hello,I have the following add-ons, but it's very misleading:£2.29 per day for EU roaming   -   Variable   -   This add-on cannot be removedRoam in EU   -    Free If the roam in EU is reported as free, why it does ask me to pay if I select any EU cou...

DevF by Investigator
  • 1675 Views
  • 6 replies
  • 6 Helpful

My BT/TNT add-on has stopped working

I get BT Sport's as a free add on and is enabled but has now stopped working and says I don't have an active subscription. Any reason why it has stopped, as I was told there would be no change?

corky100 by Contributor
  • 4328 Views
  • 49 replies
  • 5 Helpful

Resolved! Registering TNT as add-on

Hello, I made a new mobile plan with EE, which includes one add-on, I'd like to take TNT but it fails saying that there is a system problem.Are you aware of it? Is it my particular problem (like on my account) or is it related to a general outage? Wh...

DevF by Investigator
  • 369 Views
  • 3 replies
  • 0 Helpful

Accidentally added Apple Music

Hiive accidentally added Apple Music to my inclusive adding and haven’t cancelled my own personal subscription to Apple Music. can my inclusive add on be cancelled and when my existing sub expires I will re add it 

bharj by Explorer
  • 293 Views
  • 1 replies
  • 0 Helpful