EE Perks deactivated

[EEusername45]

Hi

i am trying to generate a new code on EE perks for a new SIM only contract. 

I have tried signing in and resetting my password, but it says my account is deactivated. I asked help via the EE app, twice, and found that they were not helpful and didn’t resolve the issue as I am still unable to login. 

I can not make a new account either. 

[EEusername45]

Make that four times on the app with either no response or no help. 

[Christopher_G]

Hi @EEusername45 

Welcome to the community.

I've sent you a private message to get some information from you. Could you please take a look and get back to me please?

Chris