Apple music add linked to wrong number

KyloR
Established Contributor
Established Contributor

Hello

Ordered some headphones and the Apple music add on this week.

Headphones are fine but I have been unable to get the Apple music side to work. Realised today it's because the add on is linked to the mobile number on my smart watch and not my phones mobile number.

Any suggestions on what to do or if it's possible to link the add on to my mobile number instead will be greatly appreciated.

Thank you 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@KyloR  You’ll have to speak with customer services about this.  But seeing as the headphones were purchased against the watch I doubt it.  You only option might be to return the product and then place a new order against the correct number. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.