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xbox game pass pc

ckent2983
Explorer

i have the xbox game pass as a perk from EE

however i have linked it the wrong email account on my pc

is there a way to deactive it from the old account and re-activate it to the correct email account 

 

1 SOLUTION

Accepted Solutions
Yes I did.

That's did not work

Spoke to EE and they had to remove the perk and then readd it so I could activate to the correct xbox account.

But thank you for responding.
Very much appreciated

⁣Get TypeApp for Android ​

View solution in original post

3 REPLIES 3
Leanne_T
EE Community Support Team

Morning @ckent2983 

Thanks for coming here. 

Have you tried the steps in the Change the email address or phone number for your Microsoft account | Xbox Support page to change the email address you used? 

Leanne 🙂

Yes I did.

That's did not work

Spoke to EE and they had to remove the perk and then readd it so I could activate to the correct xbox account.

But thank you for responding.
Very much appreciated

⁣Get TypeApp for Android ​
Leanne_T
EE Community Support Team

Thanks for coming back and letting me know @ckent2983 

Leanne 🙂