08-01-2024 12:34 PM
I purchased the Acer aspire 3 laptop bundle and still haven’t had any information on how to claim the 24 months of Microsoft 365, and 24 months of Norton security. Both are showing in my add ons list on MyEE but I can't see how to activate them on my laptop. My own subscription to Office 365 is about to expire, so I'd really like to activate the sub as that's the main reason I bought the laptop. Can someone tell me how to get these please.
08-01-2024 04:10 PM
08-01-2024 07:05 PM
No, I've had nothing sent to me, either by text or email, regarding these subscriptions.
09-01-2024 08:21 AM
OK, thanks @Ritawh
If you speak to our Mobile Care team, they'll be able to check your account from our side for you. Let us know how you get on.
Chris