Offers & Add-ons

Discussions around EE offers and add-ons

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Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70808 Views
  • 59 replies
  • 128 Helpful

Discovery app crashing

 HiUsing the discovery app for football. We are using a iPhone, then streaming to an LG tv via chromecast which was always perfect with the BT app. It seems now that when it goes to halftime there’s an error message on the screen, so we have to turn ...

Kimbo318 by Investigator
  • 483 Views
  • 3 replies
  • 0 Helpful

EE perks

Read moreRead moreTried to reset EE perks password to get a code to upgrade. Won’t let me do it now locked out for 24hrs. Anyone help please  Tried to reset EE perks password to get a code to upgrade. Won’t let me do it now locked out for 24hrs. Anyo...

Jlstride by Investigator
  • 438 Views
  • 6 replies
  • 2 Helpful

Resolved! Apple Music included add on suddenly disconnected

Hi AllI can no longer access Apple Music although my account has it as a smart benefit.Was working fine, now suddenly cut off. The Apple Music app checks in with EE, then says I have no active benfit.Tried reusing the text message originally sent to ...

TheAndyR by Explorer
  • 546 Views
  • 5 replies
  • 1 Helpful

Cannot access tnt sports as an inclusive ectra

Hello, ai have spent over 3 hours on the phone to EE this week trying to activate my tnt inclusive extra on the discovery plus app but it doesn’t recognise the details. I have also messaged EE and tnt sports with no response. I have missed all the fo...

EE Perks

Trying to log into my Perks account, and it won't accept my password. So I have tried to reset the password and I keep getting the error "unable to reset password"Now my account is locked for 2r hours.My contract is due soon so I need access to my Pe...

RowlersL by Investigator
  • 356 Views
  • 4 replies
  • 0 Helpful

EE perks

Hi. I’ve moved jobs and therefore have a different email address. I want to re-register for perks but the system won’t let me. If I try to use old details, it tells me the account has been “deactivated”!Any suggestions please.

Chloe181 by Explorer
  • 315 Views
  • 1 replies
  • 0 Helpful