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Perks now expire?

mcaq
Valued Contributor
Valued Contributor

‎28-02-2024 01:21 PM

I have just had an SMS from EE telling me my "EE Perk discount is due to expire in 1 month. If you would like to continue benefiting from  Perks discount simply get a new Perk code when you upgrade".

I have a SIM only contract and had not planned to upgrade.  I have been  using Perk discounts for a decade or so, and  they never used to end at end of contract. Have Perks terms  changed?

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎28-02-2024 03:08 PM

Hi @mcaq. 

Thanks for coming here. 

A new EE Perk code is required when upgrading. 

Could you please look in your EE account online to see if your EE Perk discount has an expiry date?

Katie