Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70808 Views
  • 59 replies
  • 128 Helpful

What Happens to Add Ons When You Upgrade

Hi all, My phone contract is up so it's time to upgrade but I was just wondering if upgrading my phone does anything to the add-ons on my account or if they stay at the same cost until they've been paid off? Should I wait till I've paid off my add-on...

EE perks won’t generate

As like many other ls who have access to EE perks I cannot generate a code. It says Unable to Retrieve Code at this current time. I work for the NHS and have previously accessed a code. I have tried logging in and out like suggested to others. Surpri...

HMB2 by Investigator
  • 441 Views
  • 7 replies
  • 0 Helpful

Missing Galaxy Watch

Good evening, On August the 24th, I upgraded my old S20 Ultra to a new S23 Ultra which has since arrived and works perfectly. However, the reason I chose to upgrade to it at all was due to it coming with a free Galaxy Watch. I was told on the phone c...

Sammoh by Investigator
  • 538 Views
  • 8 replies
  • 2 Helpful

Re: EE PERK - account deactivated

Hi,I have the exact same problem. My account has been deactivated because I didn't get it verified in time and I need it reset. Please can you help me as well.Many Thanks,Connor

TNT sport ultimate not working

Hi, i have the tnt sport add on as can be seen below, it has been working for a couple of weeks now but i have been unable to access the ultimate channel since swapping over from BT sport app, is there someone who can point me in the right direction?...

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