Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70050 Views
  • 59 replies
  • 128 Helpful

Netflix

Netflix have charged me 15.99 when I have it on my plan with ee

Seanr593 by Visitor
  • 334 Views
  • 1 replies
  • 0 Helpful

Resolved! Free Ear buds

Upgraded to S23 Ultra on 31st July. Waited till 31st Aug as per advice here for the ear buds. Nothing received. Called EE on 31st and told they would contact manufacturer to chase up and to expect call from manufacturer within 48hrs. Still heard noth...

Re: Ee Perks password reset not working

my perks pass word is not working     though all procedures ad id etcs  got  confirmation emiail went to log on not working  reset  still not  logning in   is there an issue with perks 

How to reactivate EE perk account

Hi, I have an EE perk account but when i go to log in it says my account has been deactivated and there seems to be no way of fixing it myself, would someone be able to help point me in the right direction please. Thank you

Resolved! Samung watch

Hi just received the watch with phone this week but I dont need it. It was an extra thing that came with the phone what can I do with it 

Thig by Explorer
  • 320 Views
  • 3 replies
  • 0 Helpful

TNT Sports add-on - watch on TV?

I know a lot of you can't even get TNT Sports working on your phone at the moment.But is it possible to view it on your smart TV using your EE log-in? Or is that being too adventurous?Thanks.

davoee by Investigator
  • 723 Views
  • 1 replies
  • 0 Helpful

SPORT

The app won’t let me load it up, keeps saying ‘they’re fixing it’, I’m trying to activate my TNT sports account, and it just doesn’t seem to recognise I have a paying account for sport . Any help? 

EE perks verification email not arriving

Hi, I'm trying to register for EE perks as an NHS employee, though the email to verify my email address isn't coming through. The option to send a photo of my ID badge has gone from the screen too, with my only option being to ask for the email to be...

Rubbish service

I’ve chosen Xbox Ultimate for my inclusive add on. And yet every time I try and activate it, the website always seems to crash and have “technical difficulties”is there any way to redeem it so you can get your code other than online. I’ve tried calli...

MatDav by Explorer
  • 298 Views
  • 2 replies
  • 1 Helpful