How do I claim my Xbox game pass add on?

Tj1993
Explorer

‎04-03-2024 11:14 AM

I've recently joined ee/BT full fiber broadband and added xbox game pass and a sports add on I think it was and I am unsure how to claim them my internet is all up and running now but everytime I got online or via the app to add the game pass it says unable to there's an error on your part so I don't know what's going on and would like some clarity please and if it can be resolved asap. Cheers

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎04-03-2024 12:36 PM

Hi @Tj1993 

Are you within the first 14 days of your service. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Tj1993
Explorer
In response to Northerner

‎04-03-2024 01:20 PM

Ahh yes I am🤦🏾‍♂️ I completely forgot about that my services supposedly started on the 27th but only got my internet working today after an engineer came out so I guess I got some waiting to do haha

Sent from Outlook for Android<>
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