12 months xbox game pass with my package.

Pauliojk
Explorer

Hi 

I've tried claiming my 12 months game pass both on the app and online both are not working for me. Any help would be appreciated cheers.

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Pauliojk 

What error are you encountering.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

It just keeps giving me an error message saying we've had a problem loading this info please try again in a while!!

James_B
EE Community Manager
EE Community Manager

Hi @Pauliojk,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to activate your pass if you get in touch.

Thanks

James