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12 months xbox game pass with my package.

Pauliojk
Explorer

‎02-03-2024 02:57 PM

Hi 

I've tried claiming my 12 months game pass both on the app and online both are not working for me. Any help would be appreciated cheers.

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎02-03-2024 03:14 PM

Hi @Pauliojk 

What error are you encountering.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Pauliojk
Explorer
In response to Northerner

‎02-03-2024 03:19 PM

It just keeps giving me an error message saying we've had a problem loading this info please try again in a while!!

0 Helpful
James_B
EE Community Support Team
In response to Pauliojk

‎03-03-2024 08:10 AM

Hi @Pauliojk,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to activate your pass if you get in touch.

Thanks

James

0 Helpful