Roam abroad pass

[DavidMarriott99]

Beware sneaky EE mobile phone costs! In January 2023 I put My wife on a "roam abroad pass" at £10 a month but forgot to take off at the end of the holiday. Not only that but sneakily EE increased the cost to £15 in April then to £25 a month in October. Not happy at all. I feel robbed.

[Katie_B]

Hello @DavidMarriott99. 

Thanks for coming here. 

The Roam Abroad Pass is a monthly rolling add-on which needs to be removed once you have returned to the UK to stop being billed. 

If you wish to discuss this further please give us a call on 150. 

Katie

[Chris_B]

@DavidMarriott99  It was added to the account so it needs to be removed when not needed.