Xbox Ultimate gaming pass

[Junoharney2112]

Hello! 
I have just added the Xbox series X with gaming bundle pass to my account for £30 a month. 
I already added an Xbox to my account 4 months ago, that included the ultimate gaming pass too so I already have the gaming pass on my EE account and pay for it as part of my other Xbox.

This one is a gift for Christmas for someone, so how do I give the offer to someone else?

[James_B]

Hi @Junoharney2112,

Welcome to the EE Community. 🙂

Do you have more than one phone on your account? It isn't possible to link more than one Microsoft account to your phone number for billing purposes.

James

[badkarm4]

I'm in the same position, I have the series s, but also have the series X that arrived a few weeks ago and I can't seem to find a way of adding it to an existing Xbox account?!

I only have one number on my account, but 2 xbox's now, surely if you can bill for 2 consoles you can have separate emails for each...

What are we meant to do?

[Christopher_G]

Hi @badkarm4

You can only have one Microsoft account linked to your phone number. You would need another number on your account in order to redeem the second Game Pass.

Chris

[badkarm4]

So do we have to add a new SIM contract or can use a PAYG?

Pretty sure there was no warning about this as I ordered it.

[Leanne_T]

Hi @badkarm4

Sorry, this would not be possible on pay as you go, You would need a SIM Only or pay monthly plan. 

Leanne.

[badkarm4]

What's the cheapest SIM only, considering I've been a customer for 6 or 7 years and have probably spent over 5 grand with you?

[badkarm4]

I've just checked via the app that there's a monthly SIM plan at £15.20, if I brought that couldn't I use it for just a month and add the xbox account to that?

I feel I really shouldn't be fighting or paying extra for a product I've already paid for.

[Christopher_G]

I'd suggest calling and speaking to our Mobile Care team, @badkarm4.

They'll be able to confirm 100% for you. They'll also be able to run through some plans with you to get the best deal.

Chris

[Sam392]

No h can’t pass it on to anyone else as it’s in your name you be charged double for both x boxes so make sure  that’s person name as they will take money from you individually DD we’re is 120 month u money be doubled up