Employee discount

[lucymh]

I currently work for i registered for the 30 percent off but when ever i log in its saying account deactivated . Can anyone help with this please .

[James_B]

Hi @lucymh,

Welcome to the EE Community. 🙂

I can help you with this. I've sent you a private message to take a few details.

Thanks

James

[shaila93]

Hi  I also need help with the same thing. 

regards 

shaila

[James_B]

Hi @shaila93,

Welcome to the EE Community. 🙂

Is it the BT/EE employee discount scheme or EE Perk that you're having problems with?

James

[shaila93]

When i sign in to the BT discount page its says my account has been deactivated. 

shaila

[James_B]

Hi @shaila93,

What is the URL you are using to login? Are you trying to generate a friends and family discount code or place an order through the colleague products site?

James

[shaila93]

im not sure what the URL is. I would like to place an order. 

[James_B]

Hi @shaila93,

Are you logging in at employee-discounts.ee.co.uk?

James

[shaila93]

yes. When i sign in it says `Your account has been deactivated as your registration was not completed within the allowed time frame.`

[James_B]

Hi @shaila93,

Please refer to the FAQ section of the colleague products section on the company intranet, which includes a link to unlock your account.

Thanks

James