International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
How do I change my subscription from discovery plus to Apple Music
Hi,my new sim only plan started today, and I can’t seem to get my apple subscription from my smart benefit working. I cancelled my current Apple Music subscription, when I clicked the link I got to activate my Apple Music smart benefit it seemed to w...
Hi, I have mistakenly sent a text of 250INTL2 to know more about the service but it says that they added it to my bill which I don’t want cause it doesn’t have my country in the list anyways. I’ve gone through the website a lot of times trying to kno...
Hi,I have an android phone and have activated the Apple TV+ addon. In EE app showing I have it free until May. I received a text from EE with a link to register on apple tv site. Apple ID signed in okay. However, it will not verify my phone number at...
Hi,I'm trying to log into my EE perks but it's not recognising my password - when I press the password reset button it says it's sent an email to my account but it never arrives. I've tried this for several days and my 2 weeks is fast approaching. I...
Would I be charged the £2.29 per day for EU roaming if I do not use my phone at all?Thanks,Antonio
Hi. I took the Pixel 7 upgrade on Dec 20th and wanted to know how to claim the free Fitbit 4 watch as advertised? As yet I have received no information at all and can't find any relating info on the EE app about it. The phone itself arrived on tim...
I have the Netflix inclusive extra but every time I’ve tried to set it up I just get an error. How can I resolve this. I have an existing Netflix account and am using the same email address.
My EE perks account has been deactivated, what can I do about this please?
