Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73123 Views
  • 59 replies
  • 128 Helpful

Galaxy ear buds

I upgraded my phone with galaxy ear buds included. Its been 30 days and I've still not got them. 

ee perks reactivation

Hi Please could someone help with re-activating my EE perks account. I missed the activation email, so now it just says account has been deactivated, and if i try to renew it it says the email is already in use. I am due a change in contract so would...

Roam Abroad costs

Okay, a year ago I bought whatever the Roam Abroad/Roam Further pass was, it cost me £10, and when I cancelled it, I think I only got charged for the proportion of the 30 days I'd used.I'm about to go to the US and it seems that the pass now costs £2...

How to get netflix with my account

Hi I got contract and part if the deal I got netflix but I dunno how to sort it out iv phoned ee and they keep keep telling me ti try different department but who ever I speak to cant help me 

Rico23 by Explorer
  • 518 Views
  • 3 replies
  • 1 Helpful

100 mins to anywhere not working

Hi I'm in Cape verde and obviously outside of the EU, I run a buisness so before I travelled I added 100 mins to anywhere to be activated to allow me to be able to receive calls and little did I know this had not been the case so I can't make calls o...

TM74 by Investigator
  • 957 Views
  • 11 replies
  • 1 Helpful

Resolved! Apple Music inclusive extra

Hi I’ve left EE today and am with another network however I still have access to Apple Music as this was my inclusive extra with yourselves. I can’t text STOP MUSIC to 150 as you’re no longer my provider and the message fails. How do I cancel the App...

EE perk

Hi I’ve tried to reset my password to my perks account but it keeps saying that it hasn’t updated and to try again. I’ve tried several different password to see if would work but nothing. And the email address is the correct one as well, I updated my...

Cant change inclusive extra

I'm trying to change my inclusive extra from Microsoft 365 to tnt sports and keep getting technical difficulties please try again. Help please

Hels83 by Investigator
  • 392 Views
  • 1 replies
  • 0 Helpful