ee perk deactivation

[Lisa872]

Hi,

I get this message and want my codes.

Your account has been deactivated as your registration was not completed within the allowed time frame.

A colleague has also tried to log in and is getting a message saying The login details supplied are invalid.

Please help!!

TIA

[Leanne_T]

Hi there @Lisa872 

Thanks for coming to the community.

Could you check the registered email account for a re-validation email from the EE Perk team, do you have this? 

Speak soon 🙂

Leanne.

[Lisa872]

Yes I have it and it is my work email. It is a bt email we have. But work for ee store.  And haven’t had any issues previously. 
thanks 

[James_B]

Hi @Lisa872,

For employee and friends and family discounts, please refer to the reward hub on the intranet.

James