Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70497 Views
  • 59 replies
  • 128 Helpful

TNT Sport

Do I need to do anything differently to access BT Sport now it’s TNT sport? I’ve tried following the link in the bt sport app but it says to try a different email address? I’m lost on what I’m supposed to actually do.

jamdob by Investigator
  • 1586 Views
  • 18 replies
  • 2 Helpful

EE Perks Account Deactivated

Hello I am having a similar problem to others in that my perks account has been deactivated and I cannot re-verify to generate a discount code. Have tried calling 150 but having no luck. Can I please get some help having this re-activated? thank you!

Resolved! Wemberley.

Is there anything you can go or get at wemberley for being with EE? 

Lukeg33 by Established Contributor
  • 317 Views
  • 1 replies
  • 0 Helpful

Apply music not working as inclusive extra

Since last week Thursday 18th may Apple Music disappeared as an inclusive extra.Apple Music is now saying that I don’t have a subscription, and Apple Music doesn’t even show up anymore as an option on my inclusive extras.I have tried on both the EE w...

Mmmfff by Investigator
  • 624 Views
  • 3 replies
  • 0 Helpful

EE IS A DISGUSTING COMPANY

Outrageous price increase in roaming pass to £25 ON TOP OF price rise in February, ON TOP OF price rises way above the rate of inflation. Disgusting behaviour when so many people in the UK are under immense financial pressure.I will never again buy a...

Hubcap by Investigator
  • 433 Views
  • 3 replies
  • 4 Helpful

Complain

Hi . I bought the ee wi-fi (btwifi) access for 5days for £20 pound and I never get any message on my number or on my email so I can’t use the Wi-Fi . The money was taken off my card but I never get any details. I would like to ask a refund please 

Alexa244 by Explorer
  • 292 Views
  • 2 replies
  • 0 Helpful

Microsoft 365 smart benefit not in my portal

I selected the office 365 benefit, and followed the instructions to add this to my Microsoft account. In my portal however the license doesn't show to be able to supply to my user and download and install office. I do already have a business basic li...

Royster by Contributor
  • 501 Views
  • 5 replies
  • 1 Helpful

USA Roaming

Hello, I am travelling to the USA for 5 days. Im on a monthly contract but the only option I can see to use my data over there is to pay £25 for the month. Is there a cheaper option for this seeing as though I’m only going to be there 5 days? Thank y...