Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69605 Views
  • 59 replies
  • 128 Helpful

Galaxy 6 watch not arrived.

Having ordered a Galaxy S23 Ultra 6 weeks ago on the strength of receiving a Galaxy watch 6 as a "free" gift. I am still waiting for any confirmation of its existence. I have spent well over 4 hours on the phone  on various occasions to customer serv...

Clivenash by Investigator
  • 836 Views
  • 13 replies
  • 3 Helpful

Netflix

Can anyone help me please. Someone has got hold of my Netflix from abroad and it's logged me out but Netflix is in my mobile package but Netflix want a code to get me back on but I don't know where to look

Em2328 by Visitor
  • 275 Views
  • 2 replies
  • 0 Helpful

Discovery+ now included with BT Sport Inclusive Extra

Due to the forthcoming merger of BT Sport and Eurosport/Discovery if you currently have BT Sport chosen as an inclusive extra you can now activate a DIscovery+ subscription without further cost.Log in with your BT Sport credentials and set up or sign...

ildr by Contributor
  • 12008 Views
  • 22 replies
  • 7 Helpful

EE perks

I've been trying to get into EE perks for 24 hours now to get a discount code (NHS). I am registered but I have no access to my NHS emails as I'm on maternity leave. It keeps saying its the wrong log in details but when I put my email in to get a new...

AF1920 by Visitor
  • 264 Views
  • 1 replies
  • 0 Helpful

How do I Change my Inclusive Extra?

I'm new to EE, and after finally getting the Inclusive Extra I was sold, I now need to change my choice. Any ideas? Is it a rolling monthly thing or do I have to wait hours for the online chat?Thanks in advance...

jenksruss by Explorer
  • 10243 Views
  • 11 replies
  • 9 Helpful

Discovery plus

Has any one else noticed a dip in service since BT sports went to discovery plus? My casting is constantly on waiting!! Absolutely shocking as I’m the only person in the house. Very ralely had a problem when it was BT Sports 

James518 by Investigator
  • 379 Views
  • 6 replies
  • 0 Helpful

EE Perk - Registered email change

My NHS work email has changed since I registered for EE Perk. When I log in using the registered details, I'm asked to validate my account and 'We have sent you an email to the company address you provided.' but it's being sent to the email account t...

Unable to cancel Apple TV+ add-on

I am trying to cancel my Apple TV+ trial add-on. I have tried to do this with myEE on my phone, desktop pc, and laptop. None of these devices carry out this with myEE app. 150 service is a joke. It's aim is to give you everything you don't want and p...

Arivaman by Contributor
  • 1821 Views
  • 7 replies
  • 0 Helpful

EE Perk not working/won't generate a code

I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...

NRH1990 by Investigator
  • 1896 Views
  • 51 replies
  • 3 Helpful