Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87926 Views
  • 61 replies
  • 130 Helpful

Add on

I topped up my credit today on the website but keep getting a problem error message.

Emearg62 by • Contributor
  • 1373 Views
  • 14 replies
  • 1 Helpful

Microsoft 365 Personal as an inclusive extra

When I took my current deal with 3 inclusive extras, this was an option to select, and I see it’s still advertised for anyone taking out a new contract. However, when I go to the page where I can select my extras it does not appear. Why is this?

tristanshout by • Established Contributor
  • 784 Views
  • 3 replies
  • 1 Helpful

Earbuds with Galaxy S23 FE

I recently purchased a Samsung Galaxy S23 FE. On the EE site when I purchased it said it was eligible to claim free earbuds. However when I go on the link to claim, EE does not seem to be registered as a qualifying retailer? Does anyone know about th...

Resolved! Xbox game pass

Hi in transferring my info to my new phone I have lost the I fo for setting up game pass and wondering g if there is a way to get the info again To set this perk up so I dont lose out Thanks in advance 

Xbox game pass

Hi all, I have recently added Xbox gamepass as an add on to my phone contract. Does anybody know ow how I activate it and link it to an existing Microsoft account? Thank you, Lewis.

Spikey007 by • Investigator
  • 970 Views
  • 6 replies
  • 1 Helpful

Resolved! Roam Abroad Pass for US and Caribbean

Hi,I'm going on Honeymoon in August we are having a few days in Florida then getting a cruise around the Caribbean will I be covered by the Roam aboard pass in the Caribbean countries or will this require a new add on?Also is the Roam abroad pass the...

Janie12 by • Visitor
  • 7835 Views
  • 1 replies
  • 0 Helpful

Netflix premium upgrade keeps getting declined

I have Netflix as an inclusive extra and it’s all up and running, I decided to upgrade to the premium tier for an extra 10 pounds per month, every time I upgrade I get a message 10 mins later saying this was declined by EE and I get bumped back the b...

Sehafr by • Investigator
  • 1755 Views
  • 9 replies
  • 0 Helpful

Ee Perks

I am trying to get onto my ee perks account, the message said that a link has gone to my NHS work email but it has not.what do I need to do so as I can claim my NHS discount code.thank you for any help you can giveclare

Clares1 by • Investigator
  • 693 Views
  • 4 replies
  • 0 Helpful

EE Perks account deactivated

Hi - tried to register this evening, receiving account deactivated message when trying to log in. Tried password reset and still not working. Can this be re-activated please? Thanks!