Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75024 Views
  • 59 replies
  • 128 Helpful

Resolved! Roaming 150

Hi. I have a roam abroad add on as part of my monthly contract. I'm going abroad in 2 weeks. How soon can I text roaming to 150? Do I need to wait a bit or can I do it now? Also, my contract is unlimited calls, texts and data. How much will it be cap...

Cury60 by Explorer
  • 386 Views
  • 2 replies
  • 2 Helpful

Meta Quest 3 Video & Gamers Data Pass

I purchased the Meta Quest 3 128GB VR Headset Bundle on pay monthly which says it includes a Video & Gamers Data Pass (28th November). I am not sure if this would be included in the box or if I would receive a text after purchase to redeem, but I hav...

Lizzy43 by Investigator
  • 2315 Views
  • 13 replies
  • 1 Helpful

Resolved! Roam abroad pass duration

I’m trying to understand how long a month is for a roam abroad pass please? If I arrive in Spain on the 15th of May when does the month of use conclude? After 30days or after a calendar month? Also would the pass finish on the 14th June if it’s a cal...

Resolved! Re: Roam abroad pass duration

Hello, and thanks for your advice.Not really helpful for me and contradictory to the advice given by an EE employee in store yesterday.I'm going to New Zealand and the Roam Abroad Pass seems to meet my needs, however, I was told that it cover starts ...

Acer laptop and office 365 subscription

I  purchased the Acer aspire 3 laptop bundle and still haven’t had any information on how to claim the 24 months of Microsoft 365, and 24 months of Norton security. Both are showing in my add ons list on MyEE but I can't see how to activate them on m...

Ritawh by Investigator
  • 490 Views
  • 3 replies
  • 0 Helpful

Resolved! xbox game pass pc

i have the xbox game pass as a perk from EEhowever i have linked it the wrong email account on my pcis there a way to deactive it from the old account and re-activate it to the correct email account  

Microsoft 365 activation problems

I selected Microsoft 365 as my smart benefit add on when I took up my new contract in October but every time I try to activate it, I get sent a text code, input the code and then get a message saying “we are currently experiencing problems please try...