05-06-2024 10:13 AM
Hi, I went to China this March with my EE contract sim. I had roam abroad pass add ons in my account but when I arrived in China, I noticed I CAN NOT use my data at all and I got message from EE " welcome to china. text PASSPORT" to 150 to opt into business daily passport. you will get ltd calls and texts and 1GB data per day for £8.44/day while roaming.
I was wondering why I STILL need to buy a daily passport ? I had ROAM abroad pass already. I felt so confusing.
Any friends can give me suggestions? Many thanks. As I AM GOING to China next month and facing the same problem again.
05-06-2024 11:01 AM
@Hanna32Thats because the roam abroad pass is for the EU the US,Canada,Mexico,Australia and New Zealand.
05-06-2024 11:22 AM
Info on the Roam Abroad pass is at https://ee.co.uk/help/mobile/roaming/roam-abroad-pass
Read under "how does the roam abroad pass work" for eligible countries.
05-06-2024 04:40 PM
The business Roam Abroad Pass includes China & S. Africa.