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Do add-on loyalty discounts reset after contract ends?

curious_walrus
Visitor

I have just upgraded my sim only deal and entered into a 12 month contract at £40/m with a total of £30 loyalty discount applied though "add-ons" bringing my cost to £10/m. Do these get removed after my contract ends or will it continue on a rolling basis with the same discount?

edit: it seems they will stay active since there is no expiry on the add-on according to this post https://community.ee.co.uk/t5/Offers-Add-ons/Is-it-better-to-not-Upgrade-Loyalty-Discounts/td-p/1389...

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@curious_walrus   That post mentions about not upgrading but allowing it to roll over to a 30 day rolling tariff.  But EE reserve the right to remove any discounts you might have when upgrading.  Especially one as big as this because this is more than the F&F discount.   You can call customer services and ask if it will remain. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.