cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roaming Charges

stefka15
Investigator
Investigator

If I pay £25 roaming charges on the first day of my holiday, will this last one month or just until my reset date which is in the middle of my holiday

1 SOLUTION

Accepted Solutions
chistery
EE Community Star
EE Community Star

You'll pay a prorated amount in the first month, then £25 for the 2nd billing month, whatever date that month you cancel it.

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@stefka15  till the reset date as it’s a monthly add on and  you’re billed monthly.  Just cancel it as soon as your back in the UK. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thanks for this information
chistery
EE Community Star
EE Community Star

You'll pay a prorated amount in the first month, then £25 for the 2nd billing month, whatever date that month you cancel it.

stefka15
Investigator
Investigator

Thanks for your help 

XRaySpeX
EE Community Star
EE Community Star

The Roam Abroad Pass costs £25 per billing month from the billing month you order it (text ROAMING PASS to 150) until the billing month you cancel it (text STOP ROAMING PASS to 150). For all billing months during which you have the Pass it is charged at the full £25. However if the Pass is carried over from the 1st billing month to the next it will be charged pro-rata for that 1st month alone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP