Yes, I realise this James, ... now! I did not realise that at the time otherwise clearly I would have cancelled it after the one month pass I thought I had ordered. My point is, that it is difficult to know from the EE website that having requested a pass for one month, a customer will then have to cancel manually to avoid being charged ad infinitum. This is a product most people use to cover a finite period of work or holiday overseas. There is no reason to make this a rolling contract unless EE sees it as a good way to make money out of customers who fail to cancel. Furthermore, once the customer realises the error, and EE confirm that no roaming services were used, why not refund the overcharge in the name of good customer relations? EE has refused to do this.
