Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87960 Views
  • 61 replies
  • 130 Helpful

Poor service from EE

Ive been a long term loyal customer of EE (10years plus), unfortunately, due to an ex girlfriend, my credit score is terrible but I am working on it.Never late paying bills (Almost £200 a month from multiple lines), and I have also had multiple add t...

NYCSavage by • Investigator
  • 1536 Views
  • 4 replies
  • 0 Helpful

Resolved! Old perk codes

Is there a way I can find out old codes that have been generated through my Perk account?I have been made aware that two codes that i thought had been added to my account have never been added, and customer services have asked me to find the codes th...

Lawsonf by • Visitor
  • 684 Views
  • 2 replies
  • 2 Helpful

Resolved! Blue Light discount code for 35% off Pixel Pro 9 not working

I'm a Blue Light member and none of the discount codes I receive are being accepted by the EE website. I've copied the voucher code from my Blue Light vault and entered it into the relevant section when checking out on the EE store, but I keep on get...

Zonkk_Za by • Investigator
  • 2411 Views
  • 9 replies
  • 5 Helpful

Resolved! Free Buds with Galaxy Fold 6

Afternoon All,  I upgraded my phone yesterday (22/07/2204) in store from a Fold 4 to a Fold 6. unfortunately I had to get an early upgrade due to a broken screen and traveling for work, so no time to have the broken one repaired. In order to upgrade ...

EE Perks

How do I update my email address for my EE perk account please? I forgot my password and my email address has changed so I cannot reset my password.I have tried creating a new account with my new email but it is saying that I already have an account....