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No Internet

They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore. 

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Can’t receive text or send text messages

Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...

Gliba by • Investigator
  • 73 Views
  • 8 replies
  • 0 Helpful

Contract Cancellation charge

I recently cancelled my contract via live chat and I asked if I would be charged the person said no however on my account it says I will be charged £74 for a plan I have not used and for a sim I have not received 

Google One Premium AI

I’m interested in full works, is Google One Premium AI worth, which AI model do you use?

Rky by • Prodigious Contributor
  • 10 Views
  • 1 replies
  • 0 Helpful

Poor speeds via extender

I'm on Full Fibre Giabit* with Smart Hub Plus and extender. The EE app says the main hub is getting 927mbps/108 mbps, however when stand close to the main hub my iPhone only shows sub 600mbps, and when connected with ethernet cable to macbook get bes...

Netflix code tvq-pb-101 (5.2.102) error code

Getting the error code on my new EE Tv pro box on Netflix,  also Discovery+ doesn't work with another code 1k-0028 iirc. Help desk are unsure of the fix . Any ideas ? Ee broadband is 35.5mb and streaming tv ok . Mini box upstairs works ok ?  Triedfac...

Cancelled EU roaming add on by mistake

HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...

longworn by • Explorer
  • 46 Views
  • 3 replies
  • 0 Helpful

Resolved! Dial Tone on Digital Voice

A few weeks ago I moved from Plusnet to EE and therefore transferred from analogue voice to EE's digital voice. Everything worked for about three weeks until someone left a message on voicemail (1571 service). I listened to the message and then delet...

Blackspot by • Investigator
  • 187 Views
  • 4 replies
  • 3 Helpful

Cannot call out from my new iPhone 14

Hello alli am hoping someone can help me, I have upgraded my old iPhone for a new iPhone 14 on the same network all I had to do was put the new sim and away I went. But it’s now not allowing me make any calls. I’ve checked in settings and there are t...

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