Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87917 Views
  • 61 replies
  • 130 Helpful

Resolved! NHS EE perks

HelloI want to upgrade my phone but want to use my perk discount. When I logged in I was asked to revalidate my NHS email.  I did this and got the screen message that it had been successfully validated. However, when I now try and log in I get the me...

Taramac71 by • Investigator
  • 2486 Views
  • 15 replies
  • 2 Helpful

Resolved! Roaming Abroad Add On

I purchased/signed up for the Roaming abroad add on which should enable me to use my contract terms in the USA. However, since being here, I haven't been able to make any calls or text etc. Has anybody else had this issue? or is there a setting on th...

Resolved! NHS Perk - Code Not Recognised

Need some help please.My wife and I have separate plans under my login. She has always had her NHS discount on her side of the bill.Upgrading her plan to a new SIM only deal, and when I enter the voucher, I get the message "Code Not Recognised".I've ...

Resolved! claim chromebook

Hello I recently purchased a Galaxy Z Fold 6 from EE which had an offer of a free chromebook. could you advise on how to claim this please as there are no instructions with the order or on the website. thank you 

joejnr by • Explorer
  • 862 Views
  • 3 replies
  • 7 Helpful

Resolved! Paying for an add on

Hi there, do you know if I'm able to finish off paying for an add on separately to my bill please? I only have £90 left to pay off of my add on, spread over 2 months, but I’d like to just pay it now and make my monthly outgoings a little bit cheaper 

Resolved! EEperks registration

I have attempted to register for my BlueLightCard discount but unfortunately missed a character from my email and unable to verify it. how can I get this issue resolved? 

Houston1 by • Visitor
  • 856 Views
  • 3 replies
  • 1 Helpful

EE Perk - NHS - not receiving any emails

Hi,I have tried on different days over the last 2 weeks to get logged in to EE perks, so I can claim my 20% off (recently upgraded, believe you can add perk discounts up to 30 days after doing so). I've tried both logging in and registering, with bot...

eclarke2 by • Investigator
  • 3551 Views
  • 27 replies
  • 3 Helpful

Resolved! EE roaming pass

Hi, I’m going to Canada 10-20th October and have just added the £25 roaming pass which it says it’s valid for a month, is that a calendar month from when I activated it or until my next billing month? Because my next bill is 15th October, so will it ...

a_ukboy by • Established Contributor
  • 1203 Views
  • 3 replies
  • 0 Helpful