Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88451 Views
  • 61 replies
  • 130 Helpful

Resolved! Inclusive Extra Netflix

I have Netflix as an inclusive extra. However I have had no message with an activation link or code. So I'm unsure how to activate it. Any help would be appreciated.

ChadS1 by • Visitor
  • 847 Views
  • 3 replies
  • 2 Helpful

EE perks

I am unable to log in to my EE perks account. When I try to register it says that these details are already used and then when I try to reset my password it says that an email has been sent but I never receive it (to inbox or junk). I called 150 to t...

Free watch

Hi ive not received my free Samsung watch with my S24 phone. I need my invoice number which I haven't got. How else can I get my invoice number  

Resolved! EE Security

Trying to install EE Cyber Security on my computer. When starting it asks for my EE mobile number in order to send a conformation PIN number.My mobile is not with EE so unable to access Pin. 

BobBar1 by • Contributor
  • 1832 Views
  • 13 replies
  • 2 Helpful

Friends and Family discount code not being accepted

I'm having issues with my Friends and family discount code. It's recently been generated; standard upgrade and I've chosen a SIM only plan that doesn't appear to already be discounted. The code is coming back as invalid.  Am I missing something obvio...

Add to plan

Hi i would like to add apple air pods to my plan but having difficulty. 

Allisafc by • Visitor
  • 972 Views
  • 3 replies
  • 1 Helpful

Resolved! Roam Abroad Pass for Europe

Hi. Is the £25/month Roam Abroad Pass charged as a calendar month, (i.e. I could add it on the 1st of November for that whole month) or by your billing month on your account?  

HLyallW by • Visitor
  • 643 Views
  • 1 replies
  • 2 Helpful

TNT inclusive extra

I have the TNT inclusive extra yet can’t access it, I’ve tried using the link provided by EE but had no luck as it says the network is experiencing issues. I have also tried speaking to discovery+ and had no luck with them either. Has anyone else had...