Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73145 Views
  • 59 replies
  • 128 Helpful

EE Perk discount

HelloI have recently upgraded to a new phone (flex pay) & unlimited data contract. I’m currently awaiting delivery of the phone.There is currently a sale on unlimited data plans, where the first 6 months are half price. So my plan will be costing £19...

Resolved! Marketing Preferences

How do I check and update marketing preferences? I thought I had opted not to be contacted for marketing/sales, but I got a call from ee trying to get me to buy a new phone. How do I check what I agreed to be contacted about?

Yet another cant activate TNT sport post.........

....... bit different though.  I have/had  TNT/BT sport as an inclusive add-on for 5 o r 6 years now, but I never needed it so never activated BT sport. I am keen to fix that now but never had then  BT ID I am being asked for, while  and EE site I ha...

mcaq by Valued Contributor
  • 525 Views
  • 1 replies
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Xbox

I have the xbox game pass as my reward feature and have done for 14 months. Last month however I had a charge for it to my bank account. I resulted EE on the micrsoft account and this month they've charged by EE bill directly. Phoned EE and they gave...

Resolved! Upgrade more expensive once in basket

Hello helloI was looking at upgrading to an S24 Ultra (512GB, Violet) with a deal I got offered by text that expires on 02/04. It included an £8 monthly discount, however once I've added the package to my basket, that £8 is getting removed and the pr...

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Roaming pass cannot be added to plan

Hi I have three EE essential plans that will need the roaming pass added for use in the USA.i have messaged 150 on each device saying ‘roaming’ to activate roaming but when I then message to say ‘roaming pass’ and reply ‘yes’ to activate it, each num...

EE Perk seems like a scam!

Just took out a new contract in store and was told once my phone arrived to log into EE perks to get my NHS discount added to the SIM card. Of course I can’t log in. Rang 150 to be told they’d log a complaint and to wait for an email back from them w...

EE perk

Hi. having Real problems trying to Re-Validate my EE perk discounts. cannot seem to recover my log in details done “ forgot Password “ and tried my personal email and work email with a new password , but neither are allowing me to Log in ? help ! 

Fraz73 by Investigator
  • 375 Views
  • 3 replies
  • 0 Helpful