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Smart Benefit

Evg
Visitor

Wanting to change my Smart Benefit from Sports to roaming abroad - how do I do it? 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Evg 

EE app - manage - add-ons.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Evg 

EE app - manage - add-ons.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
fredrik1970
Explorer

Hi,

But how do I change smart benefit? I can just see the smart benefit (I have not chosen, just got a text that sounded like I purchased something from EE, very confusing), but how do I change to something I want? 

 

Thanks 

Chris_S
EE Community Support Team

Hi @fredrik1970 You can change your smart benefit options once every 30 days.

We have a dedicated web page which gives more information about smart benefits and how to change them, just click this link here: Smart benefits

Chris S

Hi,

Thank you. Could you please provide the web link where I can make these changes? I cannot find it. 

 

regards

Fred

Chris_S
EE Community Support Team

Sorry @fredrik1970 The original post has been updated with the link.

Chris S