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Smart Benefit

Evg
Visitor

Wanting to change my Smart Benefit from Sports to roaming abroad - how do I do it? 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Evg 

EE app - manage - add-ons.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Evg 

EE app - manage - add-ons.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
fredrik1970
Explorer

Hi,

But how do I change smart benefit? I can just see the smart benefit (I have not chosen, just got a text that sounded like I purchased something from EE, very confusing), but how do I change to something I want? 

 

Thanks 

Chris_S
EE Community Support Team

Hi @fredrik1970 You can change your smart benefit options once every 30 days.

We have a dedicated web page which gives more information about smart benefits and how to change them, just click this link here: Smart benefits

Chris S

Hi,

Thank you. Could you please provide the web link where I can make these changes? I cannot find it. 

 

regards

Fred

Chris_S
EE Community Support Team

Sorry @fredrik1970 The original post has been updated with the link.

Chris S