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Unable to generate EE Perk codes for NHS discount

X-ray
Visitor

Hi,

I have been trying to generate an EE Perk code, but at every attempt I get:

Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative.

I have tried different browsers in different locations, but still the same message. I have use this in the past, the last time maybe a year ago. I didn't use it at that time as the the product was on offer and I was unable to use it at that time. I have tried to update my account details, but still unable to get a code. Our email address has been changed, but the original email address still gets forwarded to me. I am not sure if this might be an issue.

I tried to call an advisor, but I don't think they were able to help me.

Thanks.

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @X-ray 

I've popped you over a private message to take some details to help with this.

Michael

View solution in original post

1 REPLY 1
Michael_D
EE Community Support Team

Hi @X-ray 

I've popped you over a private message to take some details to help with this.

Michael