Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75441 Views
  • 59 replies
  • 128 Helpful

Resolved! Scamguard / Dark Web monitoring

How do you edit the number etc you’ve added to the dark web monitor.  I did get an initial sms with a link but I can’t find that.  Logging onto my account I can only see an option to remove Scamguard.  thanks. 

lwuxb by Visitor
  • 710 Views
  • 1 replies
  • 1 Helpful

Resolved! TNT sports

I brought a tv on a plan with 12 months of tnt sport! How do I activate the offer? 

Tim111 by Investigator
  • 357 Views
  • 1 replies
  • 2 Helpful

Resolved! EE Perks

HelloI am trying to do phones upgrades for my wife and I. We qualify for an EE Perks account through her work which we've used on the last 2-3 upgrades.I've gone to get codes and it states the account need re-validating due to time past. No problem.F...

LSully7 by Visitor
  • 315 Views
  • 1 replies
  • 1 Helpful

Resolved! 125GB SIM

HiI am looking at the 125GB SIM plan with a 24 month contract but it's not clear as to whether this is an allowance of 125GB of data each month or a total of 125GB across 24 months. Could you clarify?Cheers, Gautham

Resolved! Upgrade anytime.

I have just upgraded to z flip 6 after having my contract for 16 months. My question is, am I able to keep my old phone?  Im a little confused. 

Enigma60 by Visitor
  • 347 Views
  • 1 replies
  • 2 Helpful

EE deal can't be matched again

I spoke to an EE telephone advisor who offered me an upgrade deal on 5G Smart Hub (unlimited). They couldn't match Vodafone or Threes deal, however they were willing to waive the upfront cost and take 10-15% off the online advertised monthly bill.I w...

Brotata by Investigator
  • 440 Views
  • 4 replies
  • 6 Helpful

Resolved! XBOX GAME PASS NOT ACTIVATING

Hi. I have both EE mobile and Broadband and I decided to get game pass, however I am trying to activate the add on and it keeps saying technical issues and to try again later, this is the case no matter how long I leave it. I don’t want to start payi...

Ant2988 by Explorer
  • 436 Views
  • 3 replies
  • 2 Helpful