EE Perk code

[Kristy_]

My EE perks will not generate a code. 
I can log in and it shows 5 codes left but when I click to generate a code it comes up with an error message.

How can I fix this please?

[Debbie_G]

Hi @Kristy_,

Welcome to the community.

I’ve popped you a private message so I can help you further.

Debbie