Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79443 Views
  • 59 replies
  • 128 Helpful

Xbox game pass activation code

I haven’t received an activation code for my recent purchase for the game pass ultimate I purchased series x that comes with 24 month of game pass ultimate and also £70 re game card but I’ve only received a code and pin for the game card and not the ...

ScottD501 by Investigator
  • 654 Views
  • 7 replies
  • 0 Helpful

Resolved! Free Watch with Galaxy S24FE

Recently upgraded 2 phones to Galaxy S24FE on my business plan (11 Aug 25). When we got the phones the guy in the EE shop said we were eligible to a free Galaxy Watch 7 per phone and we would receive notification after approx 21 days on how to claim ...

Resolved! Game Pass won't activate

I have had my broadband service, the made for gamers bundle live for over 2 weeks now and every time I try to activate my xbox game pass ass part of the bundle once I click to accept terms and conditions and to continue it loads for a few seconds bef...

MetalFolf by Investigator
  • 366 Views
  • 1 replies
  • 1 Helpful

Resolved! Re: Xbox games pass not received

I want to add to this, I had the Xbox series x with 48M tech add on, it’s showing as active on EE but showing nothing on Xbox, tried going through customer service, they sent me to Xbox, Xbox sent me back to EE, where they sent a one time code to act...

Resolved! Re: 55 inch tv with tnt sports bundle

I am having the same issue.  I purchased a Samsung Freestyle projector with a 24 month TNT pass.  I have never been given anything for this pass and EE customer services cannot help.  My order starts with XK.Thomas

Resolved! Summer offer

Just need a human to tell me when the summer offer expires on the sim only upgrade unlimited plans 

Teno1878 by Investigator
  • 535 Views
  • 4 replies
  • 2 Helpful

Resolved! EE GameCard bundle not received

I bought a new AMD graphics card that comes with £150 EE Game card, but i have not received any text message with the code or anything. I need help with getting it.

Ellis169 by Contributor
  • 1157 Views
  • 8 replies
  • 4 Helpful

Resolved! Apple Watch plan

Hi there,I have an Apple Watch Ultra 2 on a linked with my phone plan. I still have around a year left on it. I like the watch but I feel it’s a little overkill for me. I’d like to go back to standard Apple Watch, does anyone know if ee will take a t...

Jxmiedubz by Investigator
  • 458 Views
  • 2 replies
  • 3 Helpful

TNT sport is not work

I have tnt sports, always have:   It’s my inclusive add on but now it’s not working and tnt sports is asking me to sign up instead of just opening