International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
Hello I’ve just joined and my extra which should be included doesn’t work basically I’m trying to add apple one keeps saying technical error is it because of the 14 day cool off period or should it add straight away thanks for any reply’s
Why has the cost of the roam abroad pass increased from £10 (August 2023) to £25 now? If I am away from home on either side of my billing date then I will be charged twice. Why should my billing date affect how I am charged? How can EE justify the ma...
I’ve been trying for 2 months now to activate my discovery plus through the link EE Send , but when I get so far it just says there’s ‘technical issues try again later ‘ . Anyone help ??
Is it possible, and if so, how, to remove add-ons that say they cannot be removed via our accounts?For info, it is a Colleague account, and the addons are listed below, they have no direct monthly cost associated, but they and one additional (not li...
Hello,I would like to join EE and sign up for the £29 promotional package.i can see it includes the Apple One package but I would like to upgrade it to the Premier.According to Apple I have to upgrade to the Premier via EE, but I can’t seem to get a ...
Hi I am looking to upgrade my phone with EE and just wondering if I still qualify for the 30% Friends and Family discount that is on my account? would this show on the page when I am renewing or will this just be applied when I have finalised everyth...
Hello,I understand that UK Military Veterans are entitled to the 20% Discount Perk.I applied and provided proof of my Military Service by uploading a copy of my Forces Pension paperwork via the EE Perk site.However, I’ve now just received an email th...
Hi there, I am trying to re register my EE perks but it is not accepting my military certificate of service. Not sure what I can do. Anyone know how to fix this?thanks, Callum.
I selected the roaming pass for my inclusive extra. I got a text to say my old extra had been removed. Then on the app it said to expect a text within 24 hours to know the roaming pass has been activated. It’s been over 24 hours and I haven’t had a t...
