Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71636 Views
  • 59 replies
  • 128 Helpful

Activating inclusive extras

I’m looking to changing my plan, as I’m out of contract.  Before doing so, I need to check if I’ll be able to activate a selected  extra, as I cannot receive SMS from the device the SIM is installed in.I live in a very rural location, with no viable ...

PS5 Bundle

My wife bought a Black Friday PS5 bundle, for a PS5 digital, £150 in PSN vouchers and 2 years PlayStation gold membership.  This was for my Christmas .  You sent a PS5 disc version and have refused to honour the other add ons since.  It would be appr...

Ee perk

Hi I’m not able to get into my account for ee perk to re validate my account. I have tried to reset passcode however I don’t receive and email. I have tired to re registered but it says I already have an account. Can you help?

Go/gaming

Hi there, im trying to claim my 6 months ultimate gamepass for Xbox, when I follow the website or click the link in my text from EE it just says page broken and they are trying to fix it! this has been for a few days now! Any ideas please? 

Sim Only Deals Are Better Than Package Deals

Hi Everyone,Looking at upgrading my phone (iPhone 11) from a Sim-Only to the iPhone 15. I have been looking at deals for the phone & when I do the sims seems to be as high as £45 a month, yet there are sim-only deals that are less than half this pric...

ryzo_11 by Investigator
  • 942 Views
  • 6 replies
  • 0 Helpful

Now tv

EveningI joined EE with the switch from bt. Everything is fine but now I can't log in to now tv app only that for some reason changed to my mums email address. I went to update email address but is saying I already have a account. How can I change th...

Resolved! Spendcap

I have turned my spin cap on and I want it turned back off so I can't go over my normal limit could you please give me some help on how to do this

Minute One Screen Protector

I recently got a new handset as part of an upgrade with EE. I was really pleased to find that it included the Minute One Case and Screen Protector - a great touch by EE. However, one corner of my screen protector has come loose and there's an air bub...

Jacopo by Visitor
  • 584 Views
  • 1 replies
  • 1 Helpful