Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73864 Views
  • 59 replies
  • 128 Helpful

Travel advice

Hi currently using iPhone 15 plus & using my inclusive extra for Apple Music until it’s time for holidays then I swap out Apple Music for free roaming my query is what’s the best way of saving a playlist to my phone to listen to whilst flying in airp...

Resolved! Netflix Activation

Hey, i selected the Netflix Add on as this is what I had before. I’ve just gone to use my Netflix it’s now saying I need to pay for it? And that my number isn’t linked to an account ? If I go to the ee.co.uk/netflix to activate it, it says it’s alrea...

No Subscription Through EE

The 'No Subscription Through EE' has been mentioned a few times in this Community but I am not seeing a resolution. Has anyone managed to get around it.My situation is that I have a contract for an unlimited EE SIM that is in a router. The 'extra' th...

archercj by Established Contributor
  • 388 Views
  • 3 replies
  • 0 Helpful

Resolved! Apple Music Subscription not available through EE

I have added Apple Music as my inclusive extra on my EE plan.I have has 4 different phone calls with EE and the support team are struggling to solve the issue. I was referred to Apple on two occasions, having being told that it is an EE problem, due ...

KashifL by Investigator
  • 526 Views
  • 7 replies
  • 3 Helpful

Resolved! Samsung watch 7 gift on sim free phones?

I'm interested in buying a Samsung s25 and im curious as to whether the samsung watch 7 gift (the promotion ends on may 20th) can be claimed with the purchase of the sim-free version of the phone aswell?The gift does not show up on the webpage to buy...

Ibro7 by Visitor
  • 454 Views
  • 2 replies
  • 4 Helpful

TNT Sport Activation Error

I have recently upgraded my phone and selected the TNT benefit. However, I am unable to activate TNT Sports. I am asked to enter my phone number followed by a code sent via text but every time I put them in it keeps coming up with an error message st...

Resolved! Free watch with s25 28.03.25-21.04.2025

Hi was given a link to claim my watch after purchasing an S25 ultra 2 days ago samsungoffers.claims/ees25watchoffer but this link doesn't work.  Any idea what link i need?  TIA

JacqRudd by Explorer
  • 509 Views
  • 2 replies
  • 1 Helpful

Resolved! Unable to activate Apple One

I recently upgraded to the Unlimited Business Full Works package with Apple One.   Yesterday I was sent a link to activate my Apple One.  When clicking on that link it launches an app  which shows "Cannot Connect" with a "Retry" button.I called 150 t...

dpicky by Investigator
  • 9268 Views
  • 52 replies
  • 5 Helpful

Resolved! NHS discount

How do I get an NHS discount applied to my account I am a NHS nurse and diddnt  realise I could get a discount