Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69318 Views
  • 59 replies
  • 128 Helpful

Resolved! EE contract and Xbox Gamepass Ultimate

Hi guys! Getting a little fed up now! It’s an odd one that I don’t want to be stung later with! my old previous EE sim only deal included gamepass as an all inclusive extra and when I changed plans in September it got removed and never let me re add ...

MaR86UK by Established Contributor
  • 375 Views
  • 4 replies
  • 2 Helpful

24m Apple Fitness+

So I upgraded my AW. Sent a text to 150 for my Fitness+ addon. However every time I’ve tried to redeem it I get the following error;I have Updated the Watch, iPhone. Rebooted multiple times, tried redeeming on WiFi and 4G. Same error every time.Weird...

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Resolved! Xbox game pass

I bought the black Friday deal in November of the Xbox series X with the free game pass. I redeemed it last month but for some reason, I am being charged for the game pass this month, has anyone run into this issue before? 

Nate16 by Investigator
  • 318 Views
  • 5 replies
  • 2 Helpful

Resolved! Discovery+ TNT free sub

I recently moved over to EE on a sim only deal. Included was free subscription to discovery + and TNT sports.Since subscribing I have recieved no details on how to access it. I am not impressed with EE so far. No email address for making contact. I a...

Adding AirPods as an add on

I am considering adding AirPods to my EE contract as an “add on” and would like some information about the returns policy. Could you please provide details on the procedure and terms for returning the product if I am not satisfied with it?Thank you! 

JMPOOLEE by Explorer
  • 226 Views
  • 4 replies
  • 3 Helpful

S24 ultra claim

Can anyone help? I upgraded to an s24 ultra on 17/12 and there was a graphic on the we page that said I could claim an s7 watch. I went back after the purchase and the link had gone. I dug around on Samsung offer site and saw it expired on 5/12! So s...

NHS discount

Hello,My NHS perks account has been deactivated, how can I get it reactivated in order to upgrade with my NHS discount?Thanks.