24-09-2023 07:18 PM
Hi, I have purchased the Playstation 5 and 24 month PS Plus Premium bundle however this comes with 4 vouchers of 50£ each now on the instructions letter it says I need to use 2 vouchers for 12 months. But the price for 12 month premium is £119.99£ so for 24 month it would be £239.98 essentially I would need to pay the difference of £40 to pay for something I already bought so thats completely unfair.
I have attached the photo with the prices, I’m not getting what I’m paying for even on the bundle it says the premium membership would be worth £239.98.
Can anyone help me get this sorted?
04-01-2025 09:16 AM
Hello @EmpireDetailing.
Thanks for coming here.
I'd recommend giving us a call and reporting this with our customer care team.
They will be able to look into this for you.
Katie 🙂