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Playstation 5 + 24 month PS Plus premium bundle

Adrianmaxim
Contributor
Contributor

Hi, I have purchased the Playstation 5 and 24 month PS Plus Premium bundle however this comes with 4 vouchers of 50£ each now on the instructions letter it says I need to use 2 vouchers for 12 months. But the price for 12 month premium is £119.99£ so for 24 month it would be £239.98 essentially I would need to pay the difference of £40 to pay for something I already bought so thats completely unfair. 

IMG_8096.jpeg

 I have attached the photo with the prices, I’m not getting what I’m paying for even on the bundle it says the premium membership would be worth £239.98.

Can anyone help me get this sorted?

20 REPLIES 20
Katie_B
EE Community Support Team

Hello @EmpireDetailing

Thanks for coming here. 

I'd recommend giving us a call and reporting this with our customer care team.

They will be able to look into this for you. 

Katie 🙂