Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76172 Views
  • 59 replies
  • 128 Helpful

365 inclusive extra missing

In July, I switched my 365 inclusive extra to a roaming abroad pass. After waiting a month to change it back, I found that the 365 option is no longer available. Despite reaching out for assistance multiple times, no one has been able to resolve this...

Gem1983 by Explorer
  • 489 Views
  • 3 replies
  • 0 Helpful

Changing NHS email on EE perks

Hi, My work NHS email has changed and our old email addresses have been deleted so we don't have access to them. How can I change my NHS email address to get my discount code as I need this for my renewal in a couple of days?? Please help!!

BeccaC90 by Explorer
  • 847 Views
  • 10 replies
  • 0 Helpful

Resolved! Roaming abroad!

So I have a pay monthly phone and I have an add on where if I use roaming abroad, it is £2.47 a day. EE also have the option to buy a 'roam abroad pass' where I get my plans texts, minutes and data while away which is £25 a month. This works out chea...

j0yball by Contributor
  • 755 Views
  • 5 replies
  • 2 Helpful

Resolved! Free gift

Hello I hope someone can help, I ordered a phone today with a free gift, I have received the link to claim the gift do I need to wait the first 14 days before I can apply, what would happen if I apply now ?? thanks 

Samsung s23 pre order can I claim earbuds offer

Hi can anyone help? I upgraded end of July but did not recieve my phone until 9th August. I recieved a text from EE to say I could claim cashback and earbuds from samsung. Unfortunately I cannot find the original delivery invoice with the date on! EE...

Dutton88 by Visitor
  • 465 Views
  • 1 replies
  • 0 Helpful

Puzzled by inclusive extra options

Hi,I’ve recently renewed my plan for a 24 month All Rounder Unlimited plan. I see it includes EU roaming and I see that’s active in my account.The thing I am puzzled by is I can only see two options for Inclusive Extras which are Netflix and Google O...

GScience by Investigator
  • 740 Views
  • 1 replies
  • 2 Helpful

Perks password reset

Hi, Im due an upgrade and have been having issues with my perks password reset, tried several times but never get it through. Checked email junk folder, spoke to online chat who said they couldn’t help. Any advice appreciated. Thanks

BecP77 by Contributor
  • 473 Views
  • 5 replies
  • 0 Helpful