Contact ee perks?

[Christopher32]

I need to be able to speak to someone about my code history as there has been an issue in applying a code and I can no longer see previous years history.

[Katie_B]

Hello @Christopher32. 

Thanks for coming to the community. 

Is your discount code not being accepted?

Please provide more information so i can help further. 

Katie.

[Luisa34]

Hello I am trying to get a reset password email for my ee perks but I am not getting anything and it doesn’t let me login into my account. I am due for an upgrade and I need the code. Can someone please help 

[Christopher_G]

Welcome to the community, @Luisa34

I've sent you a private message to get some information from you. Please have a look and get back to me.

Chris

[Hvond]

Hello I am also having trouble in signing in to my perks. I've asked for a password reset and nothing.. I've been  told I have 30 days to get the code to add to my account. Can you help?

[Leanne_T]

Hi @Hvond

Thanks for coming to the community. 

Did you register with your work or personal email address? 

Have you checked your junk/spam folder for the email? 

Leanne 🙂

[Hvond]

Hello, yes I've done it all I've got the email to say I've activated but I can't access it at all

[Leanne_T]

Hi @Hvond

When did you register? 

Are you using the same email address you registered with? 

Leanne 🙂

[Hvond]

Yes I'm using my nhs email I've double and triple checked and nothing

[Katie_B]

Thanks for checking @Hvond. 

I have sent you a private message for some more information. 

Katie 🙂